New Target is one of the Washington DC metropolitan area’s leading Web design and development firms. Throughout an economic climate where many Web design firms have had to downsize or close their doors entirely, New Target has expanded its staff and relocated to larger offices to meet the demand. As a result of their growth, New Target’s hosting requirements have grown as well. They needed a hosting partner to support them in provisioning servers and providing Tier 1 technical assistance to meet their needs.

Carpathia Hosting developed a Preferred Partnership Program to address New Target’s present and future hosting requirements, including access to the Carpathia engineering team for system design and network consultation, strict provisioning and uptime guarantees, and full Tier 1 technical support.

"In order for our customers to increase - or in many cases maintain - their market position, they have turned to us to develop scalable applications”, states Laura Machanic, CEO. “This makes system design and network configuration critical. Our relationship with Carpathia allows my development team to work with Carpathia engineers early on, at the design and specifications phase. That’s a huge time- and cost-savings when it comes to determining the best solution from the beginning."