Fishbowl® – the leader in eMail-based loyalty programs for the hospitality industry , Fishbowl helps restaurants learn who their customers are, communicate with them regularly, and motivate them to come back more often, using innovative and impactful email marketing strategies. With an impressive, and rapidly growing customer base of nationally-known restaurants, Fishbowl’s IT requirements are increasingly demanding. The company’s success led to an immediate and pressing need for a cost-effective hosting services provider. Fishbowl’s IT-dependent business model required a hosting partner who offered stability, security, maximum uptime, and competitive pricing.

Over the course of several years, Fishbowl has reaped many benefits by working closely with Carpathia Hosting.  Through Carpathia’s managed hosting services, Fishbowl has improved availability and reduced infrastructure costs.  In addition to taking full responsibility for the overall health of Fishbowl’s servers and operation system - including the deployment of system security updates, user  administration, log file rotation and ensuring the system remains available for constant use – Carpathia also provides 24/7 access to support staff and trouble tickets.

Carpathia Hosting, Inc. re-designed the Fishbowl application cluster for maximum performance and scalability, with provisions for disaster recovery. Carpathia’s newly engineered system allows Fishbowl to add individual application servers as their business demands, while also providing the comfort of reliable back-up for their mission-critical data.

From a resource standpoint, this has saved Fishbowl a lot of money by not having to staff their own datacenter, as well as reduce costs for bandwidth and switching equipment.

When Fishbowl was in the planning phase for the architecture of their new production platform, Carpathia provided consulting and recommended a virtual server environment that, in the long run, will provide considerable cost savings and improve system up time.